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Product Manager


Charlotte, NC, US
  • Job Type: Full-Time
  • Function: Product Mangement
  • Industry: Technology
  • Post Date: 09/05/2023
  • Website:
  • Company Address: 222 Rampart St , Charlotte, NC 28203

About Skiptown

Skiptown (formerly Skipper) is a tech-enabled hub for dogs and their people. The trusted pet services company provides pet parents with first-class dog walking, daycare, and boarding services, as well as a membership-based dog park and bar – all powered by the Skiptown mobile app.

Job Description

We are looking for a Product Manager to join us in building the future of pet care. This is a cross-functional role that will interface with all aspects of our organization, and will help shape the experiences of Skiptown clients and team members.

Who You Are: 

You are someone who makes an impact and adds value, always. You are a self starter with a mindset of curiosity and exemplary attention to detail. You thrive in an environment where uncertainty is the norm. You have a passion for solving user problems, prioritization, and dogs (obviously). 

What You’ll Do:

  • Lead the product management efforts for our four core tech products (client mobile app, admin web app, and two team member mobile apps)
  • Develop and document product requirements, user stories, & tasks
  • Work with Design to ensure designs meet specifications
  • Manage backlog lists for core products and keep Asana up to date
  • Work with Head of Product to prioritize features & upgrades
  • Lead the core product planning process for turning prioritized issues & opportunities into defined tasks
  • Act as the main point of contact for Developers to provide feedback, give context, and answer questions for any of their assigned tasks and for upcoming projects
  • Ensure each documented element works as expected, all acceptance criteria are met, and design is achieved
  • Oversee the release timeline and process, ensuring all stakeholders have time to complete necessary pre-release tasks
  • Support research and evaluation for new features and services
  • When appropriate, solicit feedback from stakeholders and other key users about core products during the planning and testing phases

What You’ll Bring:

  • 1-4 years of experience in a product management role
  • Experience working in a startup environment
  • Excellent written and verbal communications skills
  • A self-starter attitude and a desire to tackle every challenge you come across
  • A highly organized and process-oriented mindset with relentless attention to detail
  • A demonstrated interest in technology, early-stage startups, or the pet care industry (or all three!)
  • Qualitative and quantitative research skills (you’re an expert Googler)
  • Fantastic question-asking abilities and a natural curiosity about all types of people and problems
  • A deep interest in user experience, creating an analyzing products
  • Receptive to feedback not only from your team but from your users as well

Bonus Qualifications:

  • Experience working on a product team at an early-stage startup
  • Experience managing multiple tech products
  • A coding or design background
  • Experience with any of the common product management frameworks

More Information:

  • This role is based in Charlotte, NC
  • Skipper offers a competitive compensation package, including medical, dental, and vision benefits
  • Unlimited PTO
  • DoorDash DashPass
  • BYOD (Bring your own dog)
  • 30% off of eligible Skiptown services (daycare, boarding)

Who we are: 

Skiptown is on a mission to make the lives of pets and their people easier, and even more fun, through a tech-enabled, premium pet services ecosystem, and state-of-the-art facilities. Our 24,000 sq ft flagship location offers dog daycare, boarding, grooming and a social bar - and will soon expand to include retail, veterinary, training and transportation services. Skiptown is well-funded and preparing to launch 50+ locations across the country in the next 5 years.