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On-Call Food & Beverage Specialist


New York City, NY, US
  • Job Type: Full-Time
  • Function: Operations
  • Industry: Technology
  • Post Date: 03/27/2023
  • Website:
  • Company Address: 118 N Peoria St, Chicago, IL
  • Salary Range: $45,100 - $53,300

About Crafty

Crafty is a centralized platform for workplaces to manage food, beverage and supplies for their in-office, remote, and hybrid teams across the globe. We provide the services and technology to manage pantry, catering, cafe programs across the globe, as well as remote employee perks in the United States.

Job Description

The Role:

This role is a contractor role within Crafty. This role supports planned or last minute shift coverage, typically between 8 am - 5 pm on weekdays.

On-site Ops Support:

On-site Ops Support is scheduled time spent at client sites, supporting the operator team and client. This includes:

Fill in as the operator when shift coverage is needed

Coffee (high tech coffee machines) setup in a timely manner

Restock/Merchandise fridges, pantries, snack baskets in a timely manner

Receive and unload delivery,

FEFO stocking (First Expired, First Out), checking expiration dates

Restock/Merchandise fridges, pantries, snack baskets, and misc.

On-site troubleshooting equipment challenges

Client Comms/foot traffic trends that you’ve observed

Merchandise and Inventory Management

This role reports directly to a Client Operations Coordinator.


Who we are looking for:

You are:

Extraordinarily organized. Detail-orientation is an absolute must. You have tried-and-true methods in your arsenal for staying organized and on top of it all.

Extremely hard working. We are a startup with the mentality that no job is too big or too small for us. You hustle because that’s just how you work.

Adaptable. You know that in the operations world, you could have all your careful plans derailed. You know how to stay motivated and adapt as the day goes on.

Calm and collected. This is crucial in joining our field operations team. On a day where everything that could go wrong has gone wrong, you find a way to stay positive.

Empathetic. As a team member, you care for those you work with. As someone who will work with various departments, you view all things with an empathetic lens.

Experience working with high technology coffee machines

Experience in Merchandising

Who we are:

Crafty’s mission is to help companies craft better workplaces by providing the services and technology to deliver a modern, comprehensive food & beverage program for their employees, no matter where they work.  After operating with a vertically integrated supply chain (i.e., directly fulfilling orders from Crafty-operated distribution centers) in Chicago and the Bay Area, our team launched a third party fulfillment model that has rapidly scaled our coverage into over 25 markets globally, in just a year’s time.

At Crafty, we have a diverse, high-powered team, comprised of folks in technology, supply chain operations, field operations, sales, account management, and more. Our workplace is dynamic, fast-paced, and just plain fun; we pride ourselves in having an amazing mix of humans who make up our team!


What we offer:

Our people mean everything to us. When you join Crafty, you’re joining a team of passionate, smart hooligans who work incredibly hard and know how to get things done. Building the structure to support our team as it continues to grow will have a tremendous impact in enabling our growth today and shaping the company that we become.

Our cash compensation amount for this role is targeted at $22.00 - $26.00 an hour in New York City. Final offer amounts are determined by multiple factors including cost of living based on location, candidate experience and expertise, and may vary from the amounts listed above.

Crafty provides equal employment opportunities (EEO) to all employees and applicants for employment without discriminating against race, color, religion, sex, sexual orientation, national origin, age, disability or genetics.