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DevOps Engineer

Super Dispatch

Remote
  • Job Type: Full-Time
  • Function: IT
  • Industry: Technology
  • Post Date: 11/17/2022
  • Website: superdispatch.com
  • Company Address: 1617 Main St, Fl 3, Kansas City, MO 64108-1326, US

About Super Dispatch

Super Dispatch's Auto Transport platform is a one-stop-shop for everything carriers and shippers needs to move cars faster, smarter, and easier. Backed by cutting edge technology and best-in-class software, the Super Dispatch platform provides the advanced experience Carriers and Shippers deserve.

Job Description

Super Dispatch is looking for an experienced DevOps Engineer who understands both infrastructure and software development, and can improve the both by using the industry’s best practices and standards.

Responsibilities:

Closely collaborate with Engineering/Product teams to improve the development and release processes by removing bottlenecks and challenges
Own the cloud infrastructure of the Super Dispatch platform: its maintainability, scalability, and reliability
Design and implement solutions that effectively utilize the compute and storage resources without performance degradation
Keep the platform and infrastructure secure by applying the best security standards
Improve observability across products and teams to continously improve the platform performance
Document new and existing knowledge, communicate experiments and experience to other departments and teams

Candidate Experience:

2+ years of experience with Cloud Infrastructure on GCP (or AWS) for a medium to large sized company
Familiar and has experience with containerization environments (Kubernetes/Docker)
Proficient with Linux: can write bash scripts, has experience with networking, cron jobs, user management, and understands basic security principles
Can manage large Kubernetes clusters powering microservice-oriented architectures
Has experience with IaC (infrastructure as code) frameworks and configuration management tools such as Terraform
Has deep knowledge of at least one programming language, e.g. Python, Golang, etc.
Has experience in observability platforms like Datadog, New Relic, EFK.
Can lead cross-team technical engineering initiatives around infrastructure automation, cloud efficiency, and adopting best practices

Candidate Profile:

Thoughtful problem-solving: For you, problem-solving starts with a clear and accurate understanding of the context. You can decompose tricky problems and work towards a clean solution, by yourself or with teammates. You're comfortable asking for help when you get stuck.
Infrastructure expertise: You have experience in scaling production software to support rapid growth, monitoring production systems, and managing resource constraints.
Working in production: You have experience debugging systems in production. You appreciate the skill and challenge of replacing production components with minimal user disruption. You are able to be on an on-call rotation.
Pragmatic and business-oriented: You care about business impact and prioritize projects accordingly. You're not just going after cool stuff—you understand the balance between craft, speed, and the bottom line.
Not ideological about technology: To you, technologies and programming languages are about tradeoffs. You may be opinionated, but you're not ideological and can learn new technologies as you go.
Excellent communication, interpersonal, and organizational skills - you are a great writer, speaker, and listener. You can communicate technical concepts to both technical and non-technical audiences.
Team player - you have a collaborative mindset and the ability to build positive relationships with individuals across the organization.
Open and positive - you have the willingness to learn and are open to criticism and new ideas.
Proactive - you act without being told what to do and regularly bring new ideas and perspectives.
Highly motivated - you are a self-starter with a strong work ethic.
Flexibility - you adjust quickly to changing priorities and conditions, you respond positively to complexity and change.
Sense of urgency - you thrive in a fast-paced, get-it-done environment.
Bonus points for: certificates in related fields (Cloud Computing, Infrastructure, CI/CD).

Growth Plan:

Within 1 month, you’ll…

Graduate from Super Dispatch’s company-wide new employee onboarding program. You’ll get caught up with who we are, how we work, and what we're building.
Understand the full functionality of Super Dispatch products, as well as the greater auto transportation industry and competitive landscape.
Have knowledge on how applications run on the cloud, how the performance is measured, how development and deployments are managed.
Build a roadmap for upcoming improvements and initiatives, start implementing it.

Within 3 months, you’ll…

Start measuring and improving the deployment process; remove bottlenecks and challenges with the teams so they can deploy any time they want to.
Experiment with IaC (infrastructure as code) frameworks, start describing the infrastructure using one of them.
Implement key metrics for the application and infrastructure performance monitoring.

Within 6 months, you’ll…

Start expanding your involvement and work with different teams on their challenges and improvements.
Integrate the best DevOps practices into the development process.

Within 12 months, you’ll…

Keep improving the DevOps culture at the company.
Reach the high performance in the deployment process and running applications on the cloud.
Leverage tools, applications, and services used by Engineering on the infrastructure.